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Silk Lash Empire Client Experience Survey (Anonymous)
Help us design the ultimate lash experience for you.
This takes 3–5 minutes. Your answers are anonymous and help us improve the salon experience, pricing structure, and overall vibe.
Why do you get lash extensions?
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Why do you get lash extensions?
To feel put together daily
Saves me time
Confidence boost
Special events only
I love investing in my appearance
I just like how they look
Other
Are lashes part of your identity or more of a luxury treat?
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Are lashes part of your identity or more of a luxury treat?
Part of my identity (I always have them)
I prefer to have them most of the time
Only sometimes
Only for special occasions
How would you describe yourself?
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How would you describe yourself?
Busy professional
Stay-at-home mom
Student
Entrepreneur
Influencer/content creator
Other
What is your current occupation?
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What is your approximate monthly income?
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What is your approximate monthly income?
A
Under $3k
B
$3k–$6k
C
$6k–$10k
D
$10k+
E
Prefer not to say
When booking lashes, what matters most?
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When booking lashes, what matters most?
Price
Quality
Lash tech personality
Atmosphere
Location convenience
Speed
Brand reputation
Other
Do you wait for specials/promotions to book?
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Do you wait for specials/promotions to book?
A
Always
B
Sometimes
C
Rarely
D
Never
Do you come to SLE primarily for:
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Do you come to SLE primarily for:
My specific lash tech
The overall salon vibe
The pricing
The location
Brand reputation
Other
What vibe do you prefer in a lash salon?
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What vibe do you prefer in a lash salon?
A
Calm, spa-like, dim lighting
B
Bright, glam, pink aesthetic
C
Quiet and relaxing
D
Energetic and social
E
Other
During your appointment, do you prefer:
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During your appointment, do you prefer:
A
Silence and relaxation
B
Light conversation
C
Deep conversation
D
I don’t care
How often do you ideally want to come in?
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How often do you ideally want to come in?
A
Weekly
B
Every 2 weeks
C
Every 3 weeks
D
Monthly
E
Only when needed
How do you feel when your lashes are freshly done?
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How do you feel when your lashes are freshly done?
Powerful
Confident
Relaxed
Glamorous
Feminine
Put together
Attractive
Other
Do you see SLE as:
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Do you see SLE as:
A
Affordable
B
Mid-range
C
Luxury
D
Premium luxury
What is your favorite thing about SLE?
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If you could change ONE thing about SLE, what would it be?
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If SLE disappeared tomorrow, what would you miss most?
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If we kept everything about SLE the same but could improve ONE thing, what would you want us to improve?
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If we changed everything about SLE but could only keep ONE thing exactly the same, what would you want us to keep?
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If another salon opened nearby offering similar quality, what would make you stay loyal to SLE instead of trying them?
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Submit